Frequently Asked Questions
The Frequently Asked Questions (FAQ) section is designed to address all the common queries and concerns potential customers may have about Every-Data’s services. It covers a wide range of topics, from understanding the types of data we provide and how often it’s updated, to payment methods, refunds, and data privacy practices. This section also explains our data delivery methods, how clients can receive custom reports, and details on subscription plans. By providing clear answers to these key questions, we aim to make the decision-making process easier and build trust with our clients, ensuring a smooth and transparent experience.
1
What types of data does Every-Data provide?
We specialize in Point of Interest (POI) data, including business locations, market trends, foot traffic, and customer behavior insights. Our data is curated to help businesses make informed, location-based decisions.
2
How do I receive the data after purchasing?
Once you contact us and complete the order process, we will email you the datasets in a format of your choice (CSV, Excel, etc.). We also offer regular updates to keep your data fresh.
3
How often is the data updated?
Our data is updated in near real-time. Depending on the package or service level you choose, updates can be provided weekly, monthly, or customized to your needs.
4
How is the data sourced and validated?
We use a combination of AI technology and human validation to ensure the highest accuracy. Our AI collects data from thousands of trusted sources, which is then reviewed by our expert team to eliminate errors and verify details.
5
Is your data globally available?
Yes, we offer global coverage with comprehensive data from over 200 countries and regions. Whether you’re targeting local or international markets, we have the insights to support your growth.
6
How is my payment processed?
We accept a variety of payment methods, including credit cards, PayPal, and wire transfers. Payments are processed securely through our payment gateway, ensuring your financial information is protected.
7
Do you offer refunds if I'm not satisfied with the data?
We offer a satisfaction guarantee. If you encounter any issues with the data or feel it doesn't meet your needs, please contact our support team within 30 days of your purchase. Refunds are handled on a case-by-case basis.
8
Can I request custom data or reports?
Absolutely! We offer tailored data solutions to meet your unique business needs. Whether you need a specific type of POI data or a custom report, just let us know, and we’ll create a package that works for you.
9
What formats can I receive the data in?
We can deliver data in a range of formats, including CSV, Excel, JSON, and APIs. Let us know your preferred format, and we’ll accommodate your request.
10
How do I keep my data updated after my initial purchase?
We offer ongoing subscription plans that include regular data updates. Depending on your business needs, we can provide weekly, monthly, or quarterly updates to ensure your data stays current.
11
How is my data usage protected?
We take data privacy seriously. Your data is securely stored and only accessible to you and authorized team members. We also comply with GDPR and other relevant privacy regulations to protect your information.
12
What are the terms of use for your data?
Our data comes with a flexible license, allowing you to use it across your business operations. However, redistribution or resale of the data is prohibited without prior consent. Please review our terms of use for detailed guidelines.
13
Can I try the data before purchasing?
Yes, we offer free sample data so you can evaluate its quality and relevance before making a purchase. Contact us to request a sample dataset.
14
What happens if I need support or have issues with the data?
Our support team is always here to help. If you have any questions or need assistance with the data, reach out via email or phone, and we’ll resolve your issue as quickly as possible.
15
Do you integrate with third-party platforms?
Yes, our data can be integrated with various third-party platforms and systems, including CRM tools, GIS software, and marketing platforms. Let us know your integration needs, and we’ll assist in setting it up.
16
How do I get started with Every-Data?
Simply fill out our contact form, and a member of our team will get in touch to discuss your needs, provide a quote, and guide you through the purchase process.
17
Is there a minimum commitment or contract length?
We offer flexible pricing and subscription models. You can choose one-time purchases or ongoing subscriptions, depending on your needs. There is no long-term commitment required for most of our services.
18
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Once canceled, you will continue to receive data updates until the end of the billing cycle.
19
How secure is my data?
We use industry-leading encryption protocols and secure servers to protect your data. Our infrastructure is regularly updated to ensure your information is safe from unauthorized access.
20
How is pricing determined?
Our pricing is based on the volume of data, frequency of updates, and any custom solutions you may need. We offer transparent pricing with no hidden fees, and you can contact us for a quote tailored to your specific requirements.